Privacy Policy

What personal data we collect and why we collect it

We may collect and process the following data about you:

(a) Information you give us. You may give us information about you by taking actions or filling in forms on our Website or by corresponding with us by phone, e-mail or otherwise. The information you give us may include your name, address, e-mail address and phone number.

(b) Data we collect automatically. With regard to each of your visits to our Website, we may automatically collect technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; as well as information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Website (including date and time); products or services you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number. This information is collected through cookies. Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. If you do not want to receive cookies, you may reject them by using your browser settings.

We use information held about you in the following ways:

(a) The information you give to us will only be used to carry out our obligations arising from any contracts entered into between you and us and to provide you with the service and information that you request from us. If you are an existing customer, we will only contact you electronically with information about offers or promotions or similar services to those which you have already purchased or considered. If you are a new customer, we will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, please notify us by e-mail.

(b) The data we collect about you may be used to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; to improve our site to ensure that content is presented in the most effective manner for you and for your computer; as part of our efforts to keep our site safe and secure; to measure or understand the effectiveness of advertising we serve to you and others; to deliver relevant advertising to you; to make suggestions and recommendations to you and other users of our site about products or services that may interest you or them.

Disclosure of your information

Any information you enter and the data we collect about you will be used solely to provide a good service to you, for internal marketing purposes and to improve this website. We will treat your information with complete respect. We do not sell or otherwise disclose your personal information to third parties, unless required to do so by law or court order or to enable third parties to provide certain services to us. In such event we will at all times control and be responsible for any such use of your personal information. We will keep your data securely to prevent unauthorised access by third parties.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Other websites

Our site contains links to and from other websites, or content embedded from other websites (e.g. videos, images, etc.). These websites have their own privacy policies and we do not accept any responsibility or liability for these policies. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. You can also exercise this right at any time by contacting us at hello@phdoer.com

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.